| T O P I C R E V I E W |
| mstechca |
Posted - Jun 27 2003 : 8:00:40 PM
When you phone up a company, instead of reaching a person, you reach an automated system explaining to you about the company and giving you options that you can access.
Is it possible that I can do this using my phone line and modem, if so, how is it possible? |
| 8 L A T E S T R E P L I E S (Newest First) |
| Aaron Cake |
Posted - Jul 09 2003 : 09:24:43 AM
Well it's pretty easy to do, but I don't have the time to do random projects like that for others. Have you considered doing a search on the net for "visual basic telephony"? Should be lots of info available, and maybe even a "demo" application available if all you want to do is capture DTMF tones.
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| n/a |
Posted - Jul 09 2003 : 03:31:06 AM
Aaron, Can somebody possiblly make a simple Call Soft? Answer the phone, and gets the numbers inputed at the phone.. using Vb by the way..
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| YS |
Posted - Jul 01 2003 : 11:34:52 PM
Not every Conexant modem is software-based. I know at least two hardware Conexant modem chipsets, which recognize AT commands and have either serial or parallel interface.
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| BEatonNo1 |
Posted - Jul 01 2003 : 4:33:02 PM
well if your looking for a answering machine that has different mail boxes (press one to leave a message for bob press 2 to leave a message for Sue) many of the cheaper answering machines now have this ability...however if your looking for an automated call routing system (press one for Bob press 2 for Sue) then your going to have a more difficult time
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| Aaron Cake |
Posted - Jun 30 2003 : 09:02:25 AM
I use an older USR 33.6K voice/modem and a program called "Call Soft" as an answering machine. It runs on the P120 machine in my room that also does the weekly backup. I believe there may be details at http://www.aaroncake.net/projects/computers.htm .
Call Soft is able to take messages via any voice modem. Also supports caller ID, recording conversations, faxing, etc. The coolest part is that it will email any messages taken to you in MP3 format. That's why I wanted it in the first place. Very slick.
What you are looking for is probably a piece of software called "Advanced Call Center". It's about $50 US, and supports menuing, mailboxes, etc. Runs on any Pentium or greater machine with a voice modem.
As for the modem, I definitly recommend getting a name-brand HARDWARE based modem. The Conexant modems are a software modem (WinModem) and offload much of their processing to the CPU through a driver. Hardware modems have only a simple driver, and are generally of much higher quality.
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| YS |
Posted - Jun 28 2003 : 5:47:59 PM
Some modems with voice capabilities offer message system software. Just find a right modem.
I do not know particular models; but I am sure some Rockwell (Conexant) chipsets are capable of that.
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| BEatonNo1 |
Posted - Jun 27 2003 : 10:47:12 PM
well aparently most of its done by raw circuitry not quite shure what the computer did I think that it had 26 lines comming in and there are quite a few telephones attached to them...I think basically you would have a circuit that would notice a ring and then play a message giving the choices then use DTMF to collect their choice and then it would connect them to the corret line...as for outgoing calls it would just have to find an open line and possibly play a message if there aren't any
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| BEatonNo1 |
Posted - Jun 27 2003 : 9:35:01 PM
my dad's company has a system like that they used to run it on an old 486 computer...I'll ask him about the details and get back to you on it
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